Smaller items will be packaged and dispatched within 3-4 days of ordering if not sooner. For Furniture Products delivery will be arranged within 7-14 working days in order to keep delivery costs low. We arrange the quote and once accepted by you, pass your details onto the driver who will then make contact with you to coordinate delivery times directly.
You will need to pay the driver upon delivery. Insurance of all items passes to these delivery companies as soon as these items leave our premises. We will obviously be happy to assist you with any queries/issues you may have regarding delivery.
Alternatively customers are always welcome to collect their purchases from us directly.
It is the responsibility of the Customer to make sure the Product(s) ordered will fit through the delivery route into the desired room in their property. Each product description includes the height, width and depth so please ensure you check this before ordering. Delivery is 'kerb-side only' and the Customer is responsible for arranging appropriate transfer into their property.
We realise that making purchases online is not easy when you haven't seen or examined the goods. We are always happy to discuss items in more detail and, if required, will provide more detail on condition along with photographs.
If you are unhappy with a product, you need to get in touch with us within 7 days of receiving the goods. We will provide a full refund of the purchase price (excluding all transportation costs) if the item falls short of your expectations, providing the item is returned to us in it's original condition, and within seven days of your receipt of it.
All payments online are done via Paypal. If you wish to make a purchase in store you can use a Debit Card, Credit Card or Cash.